FAQs

1. What products do you offer?

We specialize in modest fashion, offering a range of elegant abayas, hijabs, and accessories for everyday wear, events, and occasions.

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2. How can I place an order?

Simply browse our website, add your desired items to the cart, and proceed to checkout. You’ll receive confirmation via email or WhatsApp once your order is placed.

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3. What payment methods do you accept?

We currently accept:

• Bank Transfers (Meezan Bank & Sadapay)
• Cash on Delivery (COD) – Available in selected cities
  Full details are provided at checkout.

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4. Do you offer Cash on Delivery (COD)?

Yes, we offer COD in major cities across Pakistan. For custom or made-to-order abayas, full or partial advance payment may be required.

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5. How long will it take to receive my order?

Orders are usually delivered within 3–7 working days, depending on your location and order type (ready-made or custom).

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6. Do you deliver outside Pakistan?

At the moment, we deliver only within Pakistan. However, international shipping options will be added soon. Stay tuned!

7. What is your return or exchange policy?

We accept returns or exchanges only if:

• The item is damaged or defective upon delivery

• The wrong item was sent
  Returns must be requested within 3 days of receiving the order. Custom and used items are non-returnable.

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8. How do I contact customer support?

You can reach us via:
📧 Email: noor.ul.hijab.store@gmail.com
📞 WhatsApp: 0300-4653618

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9. Are your abayas stitched locally?

Yes! All our abayas are designed and stitched in Pakistan by experienced professionals, ensuring top quality and craftsmanship.